Why SERVPRO?......Because We Do It All!

11/19/2018 (Permalink)

We recently completed a comprehensive job that entailed water remediation, extensive clean-up, mold mitigation, taking inventory and packing away household contents, and considerable rebuild construction.  The job was very intense and required proper planning, scheduling of staff, ordering of building materials, and most importantly, coordination with the home owner.  There was an inordinate amount of work to be done and it needed to be completed as efficiently and expeditiously as possible so that the homeowners’ family could get back to their normal routine.

When we initially met with the homeowners and they walked us through their home, they asked us to get the water out and house as dry as possible, because they needed to hire someone to come in and pack up their belongings, deal with the mold, and then the reconstruction.  We told them that we would certainly work as fast as possible but that they did not have to hire others, SERVPRO could do all the tasks that they were needing.  Why go to an array of contractors when SERVPRO can handle all that’s required?  They were thrilled that the “complete repair” of their home could be done by SERVPRO and that they could turn their focus back to their kids and get settled in temporary housing.

SERVPRO was able to complete the job a few days earlier than the agreed upon timeline.  The homeowners were amazed at the restoration and extremely thankful.  They have told us that they are now clients for life, and although they hope not to be calling anytime soon, they will not call anyone but SERVPRO in the future.